At Utah Biodiesel Supply, we offer something most places don't, absolutely stellar customer service! Whether you're just getting started, or a seasoned pro, you'll always get great service here! Whether it's our fast shipping times, quick response to your calls and emails, or helping you solve a complex problem with your Biodiesel production, you'll always get great service here! But don't take our word for it....
Check out what our great customers have to say about us!
Man, you guys are so helpful. Graydon is and has been such a valuable resource for my biodiesel adventure.
So many little caveats you need to know. That is the main reason I use and buy from you guys.
I just can’t say enough, thank you Utah Bio and extra thanks to Graydon!! If not for him I would still only be making large batches of unusable soap.
With the fantastic support of Utah Biodiesel Supply, I've had virtually no troubles and any that I have had have been quickly rectified.
My wife & I love making our bio and avoiding costs of foreign oil. We've been making it almost 3 years now. Utah Biodiesel Supply has helped us with new products and processing. Kill-em has been a great additive to protect our stored fuel, while learning about silicone rubber for gasket & thread sealer on plumbing parts.
I wanted to drop you a note complimenting you on your website and your business. I have been making Biodiesel for 3 years now with a
competitor’s machine. I have been amazed, from the first time I called you, at your willingness to talk with people and share your
enthusiasm and knowledge regarding Biodiesel. I have learned more from you in 6 months than I did the prior 2 ½ years on my own.
Your website is truly a one stop turnkey solution for anyone looking to educate themselves, purchase equipment, or just pick up supplies.
Through our conversations and your tutorial videos and papers, I have learned, in depth, how to trouble shoot my equipment, my processes,
and how to test my fuel at multiple points throughout the production cycle. I consider you a valuable resource and a friend.
My name is Craig Knarich. Let me first tell you I am OCD or better known as anal retentive. I started making bio fuel in the height of the bio fuel boom in 2007. The internet was loaded with bio fuel companies and lots of sales to be had. I stumbled upon Utah Biodiesel Supply while in the process of wanting to buy a system to make my fuel. I was still learning how to make it, so information was important. A sales tactic was not what I needed but I was very easy prey for a novice bio diesler. I learned of the BioPro 190 automated processor and researched the product and landed back on the Utah Biodiesel Supply site.
I am writing to tell people of the great experience and relationship I got with Utah Biodiesel Supply. I could not get the time of day
from other companies. They did not have the time for the newbie’s. They were interested in the sale right now instead of the
relationship of tomorrow. I have one of the most technologically advanced companies in my field. I pride myself and my company on customer service.
I found the same business philosophies in Graydon at Utah Biodiesel Supply. If I had not found Graydon I would have spent endless amounts of money
that would have been wasted.
Utah Biodiesel Supply has been great to work with. Whether it's purchasing products or getting expert help on Biodiesel production or the industry in general, they've been a wealth of knowledge and have always been quick to respond to any of our questions. We also like how up front they are about any of their products or techniques. If they don't think one of their products will work for our situation, they're not afraid to say so and many times will even recommend someone elses that better fits our need! If they don't know the answer to a question we have, whether technical or otherwise, they come right out & say it, but it's rare that we've ever had anything they weren't able to solve. What's also been great is if they don't know the answer, they always know of someone that does and have been willing to help us reach out to their contact to get our problem or situation resolved.
They also go out of their way to not only support their products but products made by other Biodiesel manufacturers as well. They've helped us out with several issues we've run up against and it seems there's nothing they haven't either heard of, dealt with, or know of; which has been an incredible asset to us as we've built our business. They've been our one stop shop for technical help, products, and information.
If you're looking for an honest, straight forward, and knowledgeable group to deal with when it comes to any aspect of Biodiesel
production and everything that goes with it, you'll love working with Utah Biodiesel Supply! We've loved working with them now for
several years and are happy to highly recommend them to anyone working with Biodiesel. Whether you're just getting started or have
been doing Biodiesel for year's, you'll love working with Utah Biodiesel Supply!
As you can see from above, we go above and beyond for our customers. Whether it's helping you find the right product for your needs, solving a complex production issue, or walking you through the steps needed to get up & running, you'll always be pleasantly surprised! Give us a try today!
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