OFFICE HOURS: 9:00 AM to 5:30 PM Mountain Standard Time Monday, Tuesday, Thursday, & Friday Closed Wednesday, Saturday & Sunday
EMAIL: info@utahbio.com We're available via email and check it several times a day during normal business hours. You'll usually get a response within 1-3 days depending on the time of the year and how busy things are.
PHONE: Available Mon, Tue, Thu, & Fri between 9:00 AM - 5:30 PM Mountain Standard Time. Business Office is closed on Wed, Sat, & Sun.
Mondays & Thursdays are our busiest days for phone calls so if you call on these days & leave a message it may be the next business day before we call back. We also check emails during business hours and respond as quickly as possible.
Phone Number: (801) 820-5753 (See business hours above) Please be sure to speak clearly and leave a phone number to reach you back at.
If you call during business hours and we don't pick up, it means we're on the phone with a customer. If you're calling to learn about how to get started, please refer to the resources above. We're especially impressed with this one.
If you're calling about an order, be sure to leave your Order Receipt ID or Transaction ID, your name, time you called, and the phone number to call you back. Please say your phone number slowly.
We also highly recommend using email instead as we're usually able to get to emails quicker.
FAX: (866) 872-8505
PLACING AN ORDER We can take orders online, by phone, fax, or even mail. We gladly accept all major credit cards.
Ordering Online Simply click on the "Click Here To Purchase" button to add items to your cart. After you've selected all your items, click on the Check Out button. You can pay with a major credit card or via a PayPal account. - To pay with Credit Card, click on the "continue" link under the "Don't have a PayPal account?" - To pay with PayPal, simply log in to your PayPal account and complete the order.
Ordering By Phone Contact us at (801) 820-5753 during normal business hours to order via phone.
Ordering By Fax Or Mail 1- Add the items from the website to the shopping cart 2- When done, click the View Cart button (bottom-left) 3- Click on the Proceed To Checkout button (bottom-right) 4- On some orders just above the Shipping and Handling area you may need to enter your ship-to Zip Code to finalize the shipping amount. (Not every order will require this) 5- Click on Update Totals 6- Click on the Blue Down Arrow in the center just below Total With Shipping 7- Print out the shopping cart (hit the print button on your web browser) 8- If paying by Money Order: Simply include a Money Order for the complete amount. If paying by Credit Card, please include:
Order's are filled and shipped according to our Shipping Schedule.
VISITS ARE BY APPOINTMENT ONLY! CALL OR EMAIL TO ARRANGE ONE AHEAD OF TIME.
ADDRESS Utah Biodiesel Supply 1227 S 2100 W Syracuse, UT 84075
LOCAL PICKUP We're more than happy to have you stop by to pick up your order, but an appointment is required so we can be sure we have your item at our main location and so that we can plan to be here. Email us to set one up.